The Project Notebook

PMP® Challenge Question – 9/1

Our 8/15 challenge asked — in an organization, who is responsible for quality? The answer is the whole organization! The Project Manager has the responsibility to ensure there is a plan for quality of the project, but each team member is also responsible for checking their own work. Senior management has the responsibility for quality in the organization as a whole. Work needs to meet the requirements and testing should be done prior to completion of each deliverable.

For our next challenge, can you name at least 6 communication blockers? See you on 9/15 with the answer.

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© 2010-2012 Ray W. Frohnhoefer, MBA, PMP, CCP